Case Study – Carol

September 28, 2015

Carol: Onepath Major Medical Cover client, Health: Hysteroscopy and D&C August 2008

“I was really nervous about my surgery and being new to New Zealand, we didn’t understand the medical system at all – which only added to my nervousness. Right from the start, the team at OnePath went out of their way to explain everything and made me feel much more comfortable about the surgery and my claim. Unfortunately the surgery didn’t go well and I ended up in the public hospital so that I could get the care I needed. At this point ACC entered the picture, which only confused us further. Because I was so unwell, OnePath stepped in and took care of the entire bill and dealt with ACC on my behalf. This meant that my partner and I didn’t have to worry about anything other than my recovery. We were so thankful to have the right insurance and even more thankful that we were so well looked after by OnePath”